Privacy Policy

This Privacy Policy explains how Migrate AI ("we", "us", or "our") collects, uses, and safeguards your information when you use our website and services. By using our site, you agree to the terms described here.

Information We Collect

We may collect information that you provide directly (such as contact details submitted through forms) and information collected automatically (such as device information, pages visited, and general usage data). This includes data collected through analytics tools, session replay, and heatmaps as described below.

How We Use Information

We use your information to operate our website, respond to inquiries, provide services, improve our offerings, and communicate with you, including sending relevant updates or marketing where permitted.

Cookies and Advertising Partners

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Analytics and Session Replay

We use analytics and user behavior tracking tools, including Mixpanel Session Replay, Google Analytics, and heatmap technologies, to understand how users interact with our platform. These tools help us improve your web experience and enhance our business operations by tracking user activity, page views, clicks, and navigation patterns.

Session replay technology records user sessions to help us identify usability issues and optimize the user experience. We implement privacy safeguards including masking of sensitive data (such as passwords, credit card numbers, and other personal information) during these recordings. The data collected through these analytics tools is used solely for internal purposes to improve our services and is not sold to third parties. We do not share the captured session replay or analytics data with external parties except as necessary to operate these services through our trusted analytics providers.

Data Sharing

We may share information with service providers who help us operate our website and deliver services. We do not sell your personal information.

Data Retention

We retain information for as long as necessary to provide our services and comply with legal obligations.

Your Choices

You can opt out of certain communications, disable cookies through your browser settings, and exercise applicable privacy rights under your local laws.

Security

We implement reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact

For questions about this Privacy Policy, contact us at hello@migratewebsite.ai.